ChromeOS

To play your Compete Narrowcasting channel automatically on a ChromeOS device, you want the device to start automatically in full-screen mode when you turn it on. The only way to accomplish this is to install a ChromeOS kiosk app, like the Compete Narrowcasting app for ChromeOS. Even though our app is free, Google requires you to buy a Chrome kiosk license to install a kiosk app. Requiring this license is, unfortunately, the new policy by Google as of ChromeOS version 70. A license costs $53/year per device. The upside is that it enables you to remotely manage the device from your Google Chrome dashboard.

Buy Your Own License

You can buy a license from Google yourself. Unfortunately, not directly: you need to find a Google partner that will sell you a license. Once you have your license you need to setup your Google Chrome environment as described in the ChromeOS Via Chrome Device Management.

Buy A License Via Compete Narrowcasting

The previous process can be quite tedious and complicated. That is why we also offer the option to buy a license through us. With this you get your own login to manage your devices within the Compete Narrowcasting Chrome environment. There is no surcharge, you pay the €45/year ($53/year in USD) per device that Google charges.

This is the process:

  1. Mail us a request for one or more Chrome licenses with the date when you need them.
  2. We order the licenses from our Google partner (which might take up to 3 workdays).
  3. As soon as we receive the licenses, you will get a login for the Compete Narrowcasting Chrome domain with which you can login to your ChromeOS device, as described in the procedure below.
  4. Mail us when you have enrolled your ChromeOS device so that we can make it available for you in the Compete Narrowcasting Chrome environment from where you can manage the device remotely.

Enrolling A ChromeOS Device

If the device has been logged onto even once, you will need to wipe (reset) it first before proceeding. The installation procedure below will not work otherwise.

  1. Connect a keyboard and mouse (or something similar, like a keyboard with an integrated touchpad) to the device and turn it on.
  2. Click the Get started button
  3. Under your Chromebook setup, select For work or school.
  4. Then choose to enroll the device.
  5. Next, log in with the user account and password you received for the Google license and click Enroll kiosk or signage device.
    Enroll kiosk or signage device button
  6. ChromeOS will now update ChromeOS itself and install the Compete Narrowcasting kiosk app and set everything up as defined in the device management dashboard.
  7. After a few minutes, everything should be ready. Turn off the device and turn it back on.
  8. The Compete Narrowcasting kiosk app will start up and show the registration code. Follow the steps to register your player to finish the Compete Narrowcasting setup.

We recommend using a wired network connection, whenever possible.

Changing Device Settings Afterwards

Since nearly all settings of a specific ChromeOS device can be set from the Device Management dashboard it is very unlikely that settings need to be changed on the device itself. Should that be necessary it is still possible to do that, do the following:

  1. Turn off the ChromeOS device.
  2. Connect a keyboard and mouse.
  3. Turn it back on.
  4. On the white startup screen it will say Press Ctrl + Alt + S to leave kiosk mode; do this by pressing the Ctrl + Alt + S keys simultaneously. You will now see the normal login screen.
  5. Change any of the settings as needed.
  6. Restart the ChromeOS device.